Nissan Dealership Frequently Asked Questions | Southlake Nissan

Whether you’re curious about warranties, maintenance services, financing, or available incentives, the Southlake Nissan team is here to provide reliable guidance. Browse these frequently asked questions for a closer look at the perks and services we offer. If you need further assistance, our experts in Merrillville, IN, are happy to help; contact us online or by phone at (219) 947-1600.

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FAQ

What does the Southlake Family Guarantee include?

With every vehicle purchase, our Southlake Family Guarantee includes our Lifetime Warranty Program and the Xzilon® Fresh Start Package.

How will the Southlake Family Guarantee make my car-buying experience better?

The Southlake Family Guarantee covers critical vehicle components, including the engine, transmission, and drivetrain, for added peace of mind. Meanwhile, the Xzilon Fresh Start Package helps protect and preserve both the interior and exterior, keeping your vehicle in top condition longer.

What is the Southlake Lifetime Warranty Program?

With the Lifetime Warranty Program, your vehicle is protected for the entire time you own it. There are no mileage caps, no time limits, and no deductible on repairs for vital components like the engine, transmission, and drivetrain.

Which vehicles qualify for the Southlake Lifetime Warranty Program?

All new Nissan vehicles qualify for the Lifetime Warranty Program, and some certified pre-owned models may also be eligible if they meet certain standards. If you’re unsure about a specific vehicle, our team is happy to help — just call us at (219) 947-1600.

What types of repairs and coverage are included in the Lifetime Warranty Program?

The Lifetime Warranty Program covers the engine, fuel delivery system, transmission, front- and rear-wheel drive components, diesel, and turbo or supercharged components, as well as commercial vehicles. It also offers maintenance tips, service alerts, and reliable customer support to keep your vehicle running smoothly.

How can I get pre-approved for financing before coming to the dealership?

Simply fill out our online pre-approval form to get a head start on the financing process before you arrive at our dealership.

Are lease options available for new Nissan vehicles?

Yes, lease plans are available for a wide selection of our new Nissan vehicles.

Can I trade in my current vehicle when purchasing a new one?

Southlake Nissan welcomes trade-in vehicles and provides an easy online trade valuation tool to see how much yours is worth. You can also take advantage of our 3K trade-in program, which offers $3,000 for any vehicle, regardless of its condition.

Does Southlake Nissan have an on-site service department?

At our Merrillville, IN, location, you’ll find a fully equipped service center with a team of factory-certified technicians ready to care for your vehicle.

What maintenance and repair services are available at Southlake Nissan?

We provide a variety of maintenance and repair services — as well as express services — at Southlake Nissan, including oil changes, brake replacement, tire rotation and balancing, and battery diagnostics and replacement. Book your next service appointment with our online form.

Contact a Specialist With Additional Questions

Looking for additional answers or assistance? Our Southlake Nissan team is ready to help. Contact us online or call our Merrillville, IN, dealership at (219) 947-1600.

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4201 E Lincoln Hwy, Merrillville, IN, 46410

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Southlake Nissan 41.4698462, -87.2848599.