Customer Testimonials

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DealerRater May 26, 2022

Friendly, knowledgeable service man. Clean garage and waiting area. Very fast check in for service. Nice people.

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DealerRater May 26, 2022

Service dept was awesome. Carlos kept me informed through the wait . He was very professional an friendly at all times . Keep up the good work!

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DealerRater May 26, 2022

On time and accommodating at the service center. Very helpful and friendly, satisfied on the service provided

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DealerRater May 26, 2022

Had to bring Nissan rogue in for calibration service department so kind an patient always smiling great bunch of me

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DealerRater May 25, 2022

Service department and collision center always friendly and quick to get you in when needed.

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DealerRater May 25, 2022

Will was amazing, he did not make me feel pressured into buying anything! The staff did there best to make sure I drove off in a car I love.

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DealerRater May 24, 2022

They were very helpful and nice. I am thankful they helped me find a vehicle I liked

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DealerRater May 23, 2022

they always make sure to meet your needs, all of the service advisors do their very best

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DealerRater May 20, 2022

The people at Southlake Nissan are very polite and very courteous. Happy to take my car there for regular maintenance.

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DealerRater May 20, 2022

Amazing dealership always willing to help however they can and the service team is amazing as well

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DealerRater May 20, 2022

The service was great. I wouldn’t take my car any where else, thanks service team

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DealerRater May 19, 2022

The service department took my car into the shop on time and gave me an honest no pressure analysis of the problem.

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DealerRater May 18, 2022

He was very professional and patient. Good Customer Service. Took time with me to set up my account

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DealerRater May 16, 2022

Randy and Brian are awesome! Been doing business with them for many years . Always friendly

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DealerRater May 14, 2022

When I drove in with my 2014 Nissan Altima the salesperson walked out and greeted me. He asked how he could help and I explained I was having trouble keeping the car between the lines. He showed me where to go for the service department and by the time I drove it, he was waiting with the service manager. The problem was determined to be that the left rear strut had broken--good news it was covered by warranty. The service manager said it would not be ready today and the sales person asked if I would be interested in trading up. ...

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DealerRater May 12, 2022

Randy made sure I was satisfied, and if I had the same issue to let him know.

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Facebook May 11, 2022

Great service! Fixed my tire!

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DealerRater May 10, 2022

I appreciate the service that they do but I asked for no car wash because I believe that touch washes like the one they have scratches the paint; however when I went to pick up my car it had clearly been washed. I appreciate the sentiment but I really didn’t want my car washed. Thank you and I don’t want this to seem ungrateful.

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Facebook May 10, 2022

was always updated on the status of my car and was in and out in a timely manner.

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DealerRater May 9, 2022

The service advisors were polite and courteous and upfront regarding the cost of the job.

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DealerRater May 8, 2022

Southlake Nissan always gets my suvs done right I trust them with my 2 Rogues. Randy is the best Service Manager always on top of things & truely cares!!!

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DealerRater May 6, 2022

Always do a good job. Let me know if I need to prepare for future maintenance. Place is clean. Friendly staff.

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DealerRater May 6, 2022

The sails man was very good .he listened to what I had to say and wanted .did his best to help me out thanks again

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DealerRater May 5, 2022

I'm very happy with my new Nissan Altima. Great customer service & highly recommend choosing this dealership.

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DealerRater May 3, 2022

Nick was great great work done on car very Profesional service was awesome will come back

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DealerRater May 3, 2022

My second time at southlake Nissan!!! Great service, welcoming environment!!! Definitely recommend WILL!!! He’s very professional, he helped me to get the best deal ever…

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DealerRater May 2, 2022

I went to the dealership for routine maintenance on my truck, I had a coupon for tire rotation but forgot it at home and the service tech allowed my time to retreive from my phone.

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Facebook Apr 30, 2022

service was very fast. staff was very courteous and accommodating.

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DealerRater Apr 29, 2022

The vehicle is a 2011 X terra and was purchased as a new product. It is maintained and serviced, as such, at Southlake Nissan. What else can I say ,or, type.

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DealerRater Apr 29, 2022

They are prompt, concise, considerate and will go a long way to meeting your wants and needs. refreshments and a clean environment to wait in.

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Facebook Apr 27, 2022

I recommend all services for this dealership, when I drove up I wasn't sure about letting them assist me, but I'm glad I did. Everything they had to offer exceeded my expectations best service with car buying that I've had in a very long time.

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Facebook Apr 27, 2022

everyone was very friendly and helpful

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DealerRater Apr 25, 2022

Awesome customer service. Staff is always friendly, waiting area is very clean, vending machines are stocked with an excellent choice of snack..

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DealerRater Apr 23, 2022

Other dealerships I went to before coming to Southlake Nissan made the sales/buying experience feel like a timeshare hustle. Most of sales staff were professional, easy to work with, friendly, and courteous. Was in the right place at the right time because I purchased a vehicle that suited my needs. Got what I asked for my trade. It was a smooth and pleasant transaction. Only disappointment was that I didn't have the option to opt out of the overly priced Xcilon paint/finish/interior protection package because it is supposedly applied as soon as it rolls on to ...

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DealerRater Apr 22, 2022

Always fast and friendly, this visit no one mentioned the recall which wasn't good

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DealerRater Apr 21, 2022

Great staff working there. Friendly customer service. Easy to talk to and convenient work hours.

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DealerRater Apr 20, 2022

I use Southlake Nissan exclusively for my service. Great personnel and mechanics. I will continue to use your service. Every job I have had done was done to perfection. Thank you

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DealerRater Apr 19, 2022

The service team at Nissan always go above and beyond when taking care of my vehicle and my family! Love these guys

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Facebook Apr 19, 2022

I was worried about my transmission and my warranty expiring in May. so they found the issue and it was fixed. They also ordered the parts for my headlights! Everyone is helpful and nice there.

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DealerRater Apr 18, 2022

Always Very friendly and helpful. They are Always available to answer questions that I have.

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Facebook Apr 17, 2022

my appointment on time. complete the repair and recall in a timely manner.

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Facebook Apr 15, 2022

sales representative Will was great. pat in financing was fantastic!! 3rd new car I have bought there!

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DealerRater Apr 14, 2022

Your staff was easy to work with, friendly and courteous. Work, oil change and tire rotation done very quickly.

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DealerRater Apr 14, 2022

The service was preformed as expected. The service visit was professional, and met my expectation.

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DealerRater Apr 13, 2022

You got me in got me out even washed my truck for meThe staff there help me set up direct pay

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Facebook Apr 12, 2022

I didn't feel like I was being pressured to buy, plus the numbers on line were the same in the dealership.

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DealerRater Apr 12, 2022

Good experience, Audrey is the bomb and will work hard for your satisfaction. I would highly recommend Southlake Nissan for price and warranty

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DealerRater Apr 12, 2022

The staff are always courteous, knowledgeable and they provide great service to us, every time.

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DealerRater Apr 12, 2022

Great. Friendly. Knowledgeable. Great price. Fantastic. Cool. Recommend to a friend. Would buy here again

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DealerRater Apr 12, 2022

Southlake Nissan made my purchase very easy and we're incredibly friendly that even waited after hours to help me out

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DealerRater Apr 12, 2022

Very helpful and great staff kept informed every step of the way and explained everything well

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DealerRater Apr 11, 2022

Excellent professional staff. Everything was on time and greeted promptly. Staff was pleasant and helpful

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DealerRater Apr 11, 2022

They are very friendly and professional. I left there very satisfied. I didn't even have to shop around.

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DealerRater Apr 9, 2022

Alway courteous and professional when serving my vehicle. Randy and Brian have always took care on my needs.

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DealerRater Apr 9, 2022

They are always thorough and professional . They are willing to listen and “make it right” if there is an issue. I have been coming here for many years and have always been satisfied !

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Facebook Apr 9, 2022

I just like the service I received. Everyone is so friendly and helpful

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DealerRater Apr 8, 2022

Randy and his crew always do their best to get my car the day I call or the next day. Love It!!!!!!!

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DealerRater Apr 7, 2022

Satisfied with the service I receive at Nissan, I’ve been a loyal customer since 2005.

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Facebook Apr 7, 2022

Excellent service and very nice and friendly crew

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Facebook Apr 7, 2022

good service, try very hard to pay attention to the customer

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Facebook Apr 5, 2022

The Service and Parts Departments are worth whatever I went through in purchasing my vehicle (just kidding, Sales guys). They always get me in, keep me posted, and give me good advice regarding future maintenance.

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Facebook Apr 5, 2022

Excellent sales and service.

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Facebook Apr 5, 2022

Very Helpful Service Department.👍

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DealerRater Apr 5, 2022

Perfect place to buy a cAr no pressure at all. Friendly and professional Perfect 10

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Facebook Apr 5, 2022

They where prompt with service and very nice

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DealerRater Apr 5, 2022

Everything went as planned. I scheduled my appointment for the next available and it was 2 weeks later. It was finished on time

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Facebook Apr 3, 2022

Excellent customer service and workmanship.

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Facebook Apr 2, 2022

everybody did a great job...I'm very pleased...

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DealerRater Apr 2, 2022

We received Excellent service. The car was service in a timely manner. The service department was very helpful.

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DealerRater Apr 1, 2022

Awesome service! Carlos did a great job from the second I walked in, He took care of everything I needed.

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DealerRater Apr 1, 2022

They go way out of their way to make the customer happy!!! Will Broughton is the best!!!

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Facebook Mar 31, 2022

fast service, polite service

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DealerRater Mar 31, 2022

South Lake Nissan has the best staff. Never had any issues with customer service here.

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DealerRater Mar 30, 2022

Will is a very honest and straight forward salesmen. Unlike most salesmen, Will goes way out of his way to make the person purchasing a Nissan, comfortable and know that they're getting the best deal possible. Great Salesman! Thank you, Will!!!

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DealerRater Mar 30, 2022

Always on time service, never had any problems with the quality of the work completed. Pleasant technicians

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DealerRater Mar 30, 2022

Everyone was polite and helpful. The dealership was run very well. My car was fixed properly and washed for me.

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DealerRater Mar 30, 2022

Randy, the Service Center Staff and Mechanics are the BEST! I Always get Excellent service and they all are professional and willing to address all of my concerns. Kudos Southlake Nissan ...

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DealerRater Mar 29, 2022

I love everyone there especially Adam the sale manager, Audrey Love and Pat Sullivan! They did everything possible to get me in my new 2022 Rogue! I love it! ❤️

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DealerRater Mar 28, 2022

Randy and Brian and Ryan are the ones that need a raise, they are good people

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DealerRater Mar 28, 2022

The sales people are good to there word! Got me the SUV I wanted and for the price I wanted! Now makes the 3rd car I have bought from Southlake!!!

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DealerRater Mar 28, 2022

Carlos was a great advisor. He helped me to the fullest!!! He’s was great

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DealerRater Mar 28, 2022

They are always friendly and do a great job! I will only take my car to this service center.

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DealerRater Mar 26, 2022

Dealership was Excellent. They were Extremely helpful and accommodating. I would definitely recommend this dealership.

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DealerRater Mar 24, 2022

I have to give it to the service center they took care of my car

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DealerRater Mar 23, 2022

Good service and very helpful. Had a problem with my car after I got it but they took care of it with no problem.

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DealerRater Mar 23, 2022

Southlake nissan has great customer service they did a great job on my car repairs .Thanks

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DealerRater Mar 23, 2022

The gentleman are always so kind and professional in the repair shop. They take good care of us each time when providing service for my Maxima.

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DealerRater Mar 23, 2022

Great service went above and beyond to make sure I was happy with my vehicle

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DealerRater Mar 23, 2022

The staff were so kind and answered all of my questions. They made the experience of buying a new car so much fun and not stressful

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DealerRater Mar 22, 2022

Randy is superb. Nissan has the best service department. I used to buy Hondas but Nissan service is better and cheaper

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DealerRater Mar 22, 2022

Always professional, informative, courteous, and they do their job in a decent amount of time and do it well

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DealerRater Mar 22, 2022

Service was excellent and sufficient. Staff was kind and professional. Staff was also knowledgeable of my needs.

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DealerRater Mar 21, 2022

The service was great!!!Thank You so much for the service I received I really Appreciate!!!

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DealerRater Mar 18, 2022

A+ customer service. Any questions I had were answered, with great detail in a way I could understand. I highly recommend this company. Thanks!

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DealerRater Mar 18, 2022

Every experience that I've had, from the moment of walking through the door to make my initial purchase to having maintenance work done on my car, has been very pleasant.

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DealerRater Mar 17, 2022

We have bought many car with this dealership they work hard to fit us in when we need service such as oil changes .

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DealerRater Mar 17, 2022

It was good Will was excellent and made me feel happy will use again thanks

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DealerRater Mar 16, 2022

The service person is always courteous and friendly they take time to explain to you .

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Facebook Mar 16, 2022

The staff is always polite and courteous. They get the tasks down in a timely manner and answer any questions you may have for them.

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DealerRater Mar 15, 2022

Didn’t hear back when expected and called 6 times to no avail. Girl that answered phone was transferring me to service manager office instead of service department

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